Imad Souilah
IT Support Specialist & System Administrator
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IT Support Specialist & System Administrator with 5+ years of experience. Google IT Certified, Cisco Certified Ethical Hacker. I build and maintain secure IT infrastructures for global organizations. Currently open to full-time and remote roles in Qatar, UAE, Saudi Arabia, and Europe.
I combine IT support expertise, network administration, and development skills to help businesses build secure, high-performance digital foundations.
Starting with a 3-year intensive degree in Digital Systems & Networks, I have spent years perfecting my craft — from municipal infrastructure to Altrad Group, a global industrial leader.
I am a Cisco Certified Ethical Hacker and Network Technician, and hold the Google IT Support Professional credential aligned with global best practices.
Beyond the server rack, I am a Full-Stack Developer and Graphic Designer — building applications with deep understanding of hardware and security.
Professional technical support including troubleshooting, user assistance, hardware/software issues resolution, and system maintenance.
01Windows Server installation and configuration, Active Directory setup, user management, and virtualized infrastructure using VMware ESXi.
02LAN/WAN setup, TCP/IP configuration, DNS, DHCP management, and network troubleshooting for small to medium businesses.
03Basic security setup, user access control, Active Directory policies, and system hardening best practices.
04Virtualized server infrastructure using VMware ESXi with Windows Server configuration including Active Directory, DNS/DHCP, user management, Group Policy, and remote desktop services for a multi-department environment.
Designed and deployed LAN/WAN network infrastructure for Altrad Group. Configured TCP/IP, VLAN segmentation, firewall rules, VPN access, and network monitoring for industrial operations.
Conducted security assessments using ethical hacking methodologies. Implemented system hardening, access control policies, patch management, and vulnerability remediation across municipal IT infrastructure.
Produced photography and video content for local businesses. Applied professional composition, lighting, and post-processing techniques. Enhanced digital presence through visual storytelling and commercial media.
Designed and developed a responsive portfolio with HTML5, CSS3, and vanilla JavaScript. Features dark/light themes, 3D animations with Three.js, multilingual support (EN/AR/FR), and SEO optimization.
Managed biometric identification systems for the Municipality of Skikda. Configured biometric hardware, maintained databases, ensured data integrity, and provided technical training to municipal staff.
Level 5 EQF (Europe) / Associate Degree Equivalent. Key Focus: Hardware Installation, Software Validation, and Advanced Maintenance.
Comprehensive IT training covering troubleshooting, networking, operating systems, security, and system administration.
View on CredlyPython programming, Git, troubleshooting, configuration management, and automation.
Verify on CourseraMany businesses lose time and money due to simple technical problems. IT support ensures systems run smoothly, reduces downtime, and improves productivity.
Read MoreA beginner's guide to setting up your first virtualized server environment using VMware ESXi for home lab or small business.
Read MoreSlow performance, network issues, and software errors are common. Having IT support helps solve these problems quickly and efficiently.
Read More"Design is not just what it looks like and feels like. Design is how it works."Steve Jobs
