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Imad Souilah
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Imad Souilah

IT Support Specialist & System Administrator

Hey, I'm

Imad Souilah IT Support Specialist System Administrator

|

I enjoy working with servers, networks, and troubleshooting real-world technical problems. Strong foundation in virtualization, Windows Server, and IT support.

Google IT Certified VMware ESXi Windows Server
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About

Designing digital infrastructure
with clarity and purpose

I combine IT support expertise, network administration, and development skills to help businesses build secure, high-performance digital foundations.

Technical Foundation

Starting with a 3-year intensive degree in Digital Systems & Networks, I have spent years perfecting my craft — from municipal infrastructure to Altrad Group, a global industrial leader.

Certified Expertise

I am a Cisco Certified Ethical Hacker and Network Technician, and hold the Google IT Support Professional credential aligned with global best practices.

The Creative Edge

Beyond the server rack, I am a Full-Stack Developer and Graphic Designer — building applications with deep understanding of hardware and security.

Global Mobility Valid Passport (2034) & Military Clearance
Specialty Infrastructure Security & Network Performance
Stack Cisco IOS, Ethical Hacking, Full-Stack Dev
Languages Arabic, French, English (B2)
Services

What Services I Provide?

IT Support

Professional technical support including troubleshooting, user assistance, hardware/software issues resolution, and system maintenance.

01

Server Setup

Windows Server installation and configuration, Active Directory setup, user management, and virtualized infrastructure using VMware ESXi.

02

Network Configuration

LAN/WAN setup, TCP/IP configuration, DNS, DHCP management, and network troubleshooting for small to medium businesses.

03

System Security

Basic security setup, user access control, Active Directory policies, and system hardening best practices.

04
Skills

Technical Skills

Windows Server
Linux
VMware
Git
GitHub
HTML5
CSS3
Python
Bash
Docker
Windows Server
Linux
VMware
Git
GitHub
HTML5
CSS3
Python
Bash
Docker

Operating Systems

Windows Server
85%
Windows 10/11
90%
Linux (Basic)
60%

Networking

TCP/IP, DNS, DHCP
80%
LAN/WAN
75%
Active Directory
80%
VMware ESXi
75%

IT Support

Troubleshooting
90%
User Support
85%
Security Basics
70%

Dev Tools

Git & GitHub
75%
HTML / CSS
70%
Scripting
60%
Projects

Featured Projects

VMware

VMware ESXi & Windows Server Lab

Virtualized server infrastructure using VMware ESXi with Windows Server configuration including Active Directory, user management, and network services.

VMware Windows Server Active Directory
Network

Windows Server Configuration

Hands-on lab: Active Directory setup, DNS/DHCP configuration, user policies, and remote desktop services.

DNS DHCP RDP
Web

Certification Badges

Collection of certification badges displayed as a web portfolio showcasing credentials and learning achievements.

HTML CSS Portfolio
Credibility

Certifications & Credentials

Google IT Support

Google IT Support Certificate

Google · Coursera
Networking Troubleshooting Security

Google IT Automation with Python

Google · Coursera
Python Git Automation

Introduction to Cybersecurity

Cisco · Jul 2025
Cybersecurity Threats

Ethical Hacker

Cisco · Jul 2025
Ethical Hacking Pen Testing

Network Technician Career Path

Cisco · Jul 2025
Networking TCP/IP Routing

Computer Hardware Basics

Cisco · Jul 2025
Hardware Components

English for IT 1

Cisco · Aug 2025
English IT Vocabulary
B2

EF SET English Certificate

EF SET · B2 Upper Intermediate
Reading B2 Listening B2 Speaking B2
Credly Profile Coursera Profile GitHub LinkedIn
Resume

Professional Experience & Education

Experience

ALTRAD GROUP

Senior IT Support & Network Technician

Altrad Group · Global Industrial Leader
  • Comprehensive on-site and remote technical support for an international industrial workforce.
  • Advanced hardware troubleshooting and repair for desktops, laptops, and networking equipment.
  • Managed incident resolution for local area networks (LAN).
2021 – PRESENT

IT Consultant & Senior Full-Stack Developer

Global Clients (Remote)
  • Remote technical troubleshooting for global clients.
  • Security audits and infrastructure hardening using Ethical Hacking methodologies.
  • End-to-end technical documentation and user training.
NOV 2018 – SEPT 2021

IT Systems & Repair Technician

Municipality of Skikda (APC)
  • Diagnosed and repaired hardware assets across municipal departments.
  • Maintained digital infrastructure including workstation configuration.
  • Completed a 3-year residency focusing on preventative maintenance.

Education

2018 - 2021

Technicien Supérieur – Digital Systems & Networks

INSFP Emdjez Edchiche, Skikda, Algeria

Level 5 EQF (Europe) / Associate Degree Equivalent. Key Focus: Hardware Installation, Software Validation, and Advanced Maintenance.

Certifications

2024 - 2026

Google IT Support Professional Certificate

Coursera · 137 Learning Hours

Comprehensive IT training covering troubleshooting, networking, operating systems, security, and system administration.

View on Credly
2026

Google IT Automation with Python

Coursera · Professional Certificate

Python programming, Git, troubleshooting, configuration management, and automation.

Verify on Coursera
Jul - Aug 2025

Cisco Networking Academy

Cisco · 5 Certifications
Cybersecurity Hardware Basics Ethical Hacker Network Technician English for IT
View on Credly
Blog

Latest Articles

March 2026 IT

Why Every Business Needs IT Support in 2026

Many businesses lose time and money due to simple technical problems. IT support ensures systems run smoothly, reduces downtime, and improves productivity.

Read More
March 2026 Tips

Getting Started with VMware ESXi

A beginner's guide to setting up your first virtualized server environment using VMware ESXi for home lab or small business.

Read More
February 2026 Tips

Common Computer Problems and How to Fix Them

Slow performance, network issues, and software errors are common. Having IT support helps solve these problems quickly and efficiently.

Read More
Contact

If you have a general or project
enquiry, please drop me an email

Email imadeesouilah@gmail.com
Website imadops.pages.dev
Location Algeria | Open to Qatar
GitHub github.com/imadops
Chat on WhatsApp

Let's make your project brilliant!

"Design is not just what it looks like and feels like. Design is how it works."
Steve Jobs